Home Renovation and Flat Refurbishment in Canary Wharf E14 — Where the Building Is Regulated Too
In most of London the question before a refurbishment is what the council will allow. In Canary Wharf there is a second question, and for some projects it comes first: what the building itself is permitted to have done to it.
Almost every residential tower here meets the legal definition of a higher-risk building — at least eighteen metres tall or at least seven storeys, containing two or more flats. Landmark East runs to forty-four storeys, One Park Drive to fifty-seven, Newfoundland to fifty-eight — all on the Isle of Dogs. Where work in a building like that is notifiable, it needs approval from the Building Safety Regulator before anyone starts.
That does not apply to every job, and this page is careful about where the line falls. But it is the first thing worth establishing, and it is not a question a general builder will think to ask. Design And Build works across E14 with architects, engineers and our own trades under one contract.

Flat Refurbishment in a Canary Wharf Tower: What a Builder Establishes First
Your demise, and where the building begins [H3]
Everything starts with what you actually own. In a modern tower the demise is usually tighter than people expect: the structural frame, the external envelope, the risers and often the window units sit outside it and belong to the building.
That distinction decides both what is achievable and whose signature the work needs, and establishing it early heads off the expensive late discovery that a wall on your drawing was never yours to remove. We read the lease before anything is drawn.
No permitted development in a flat, anywhere [H3]
Permitted development rights were never granted to flats. Not here, not anywhere in England. So any external alteration is a planning matter regardless of where the building stands or how new it is.
Inside, planning is rarely the constraint. What governs the work is the lease, the freeholder, the managing agent and — in a higher-risk building — the building safety regime. Four separate approvals, none of which substitutes for another.
Access, lifts, hours and the waste route [H3]
This is where high rise refurbishment differs most from a house, and where programmes are won or lost. Goods lift bookings, permitted working hours, protection of common parts, loading bay slots and how the waste leaves the building are all set by the block rather than by the contractor.
On a tall building the lift is the whole logistics plan. A firm that discovers the booking system in week one has already given days away, and on a fixed price those days come out of somebody. We establish the rules before pricing, not after.
What the managing agent decides [H3]
Large developments run established alterations procedures, which is good news: there is a known route rather than a negotiation. Most require method statements, insurance to a stated level, approved contractors and sometimes a deposit against damage to common parts.
Ask the agent what the building requires before the design is finished. It is the step most often left until last, and it is the one that sets the timetable.
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Building Contractors and Higher-Risk Buildings: When Approval Comes Before the Work
The 18-metre and seven-storey test
The Building Safety Act 2022 created a category called the higher-risk building. A building qualifies if it is at least eighteen metres in height or has at least seven storeys, and contains at least two residential units.
It is either test rather than both, so a seven-storey block that falls short of eighteen metres still qualifies — and in Canary Wharf that captures almost everything residential. There is also a separate and lower threshold of eleven metres or five storeys, but that one governs leaseholder protection from remediation costs rather than approval of your works. The two are frequently confused and they do different jobs.


Gateway approval, the control plan and the golden thread
For higher-risk building work the regime runs in three stages. Gateway one sits at the planning stage. Gateway two comes before construction, and gateway three at completion. The rule at gateway two is blunt: the work must not start until the Building Safety Regulator has approved it.
A construction control plan is required, setting out how the work will be managed. A golden thread of digital information must be maintained through the life of the building. And changes have to be approved before they are made — proceeding without notifying can bring a stop work order or a requirement to reapply from the beginning.
What is notifiable, and what is not
This is the part worth being precise about, because the regime does not catch every job. Redecorating, replacing a kitchen in the same position or refitting a bathroom on existing services will not usually amount to notifiable higher-risk building work.
What does reach it is work affecting the structural system or the core fire strategy. Removing a wall, altering compartmentation, changing a protected route, opening up between rooms across a fire line — that is a different conversation, and it is one to have before the drawings are finished rather than after a stop notice arrives.

Apartment Renovation and Interior Fit-Out Above the 18-Metre Line
Reconfiguring within a fixed shell
In a house you can always add floor area, and here you cannot, so an apartment renovation becomes entirely a question of how hard the existing space is working. That is a design discipline rather than a construction one, and it is where the value on a project like this is either made or missed.
The developer’s original layout was drawn for a sales brochure, not for the person living there. Reworking circulation, borrowing from an oversized hallway, opening a galley kitchen to the living space and rethinking storage frequently produces more usable room than the square footage suggests. Our architects and interior designers work on the plan together rather than in sequence.
Kitchens, bathrooms and where services can move
Wet areas are the hard constraint in a tower, because soil stacks are fixed in the riser, the falls available are shallow, and the floor build-up is rarely deep enough to run new drainage any distance from where it already sits.
Moving a bathroom across a flat is sometimes possible and sometimes not, and the answer comes from the building rather than from ambition. We establish it at survey, because a layout drawn without it is a layout that gets redrawn.
Glazing, balconies and the external envelope
The external envelope belongs to the building rather than to you, so curtain walling, window units, balcony balustrades and anything else visible from outside sit with the freeholder — and, on a higher-risk building, with the safety regime as well.
In practice the fit-out stops at the glass line: blinds, secondary treatments and internal reveals are within your control while the units themselves are not, and establishing that at the outset saves a specification having to be written twice.
Home Renovation in a Tower: Acoustics, Risers and the Services You Cannot See
Acoustic separation between dwellings
This is the complaint neighbours raise most, and the one most often created by a refurbishment rather than solved by it. Replacing carpet with hard flooring changes impact sound transmission to the flat below, and a great many leases prohibit it outright for that reason.
Sound transmission between dwellings is covered by Part E of the Building Regulations, and in a modern block the lease will often specify the acoustic build-up in addition. Dealing with it properly while the boards are already lifted costs comparatively little, whereas getting it wrong is expensive to put right and produces the kind of dispute with a neighbour that outlasts the works by years.


Risers, MVHR and comfort cooling
Modern towers are serviced buildings, with mechanical ventilation and heat recovery, communal heating, comfort cooling and sprinklers all running through shared risers — which makes each flat a terminal on a system rather than a self-contained unit.
A whole-home renovation has to work with that. Ducts cannot simply be rerouted, ceiling voids are shallower than they look once services are counted, and anything touching a communal system needs the building’s agreement. Our engineers and services team survey what is actually there before the specification is written.
Canary Wharf Building Company and Construction Contractors for High Rise
What one contract covers
The conventional route splits the work between a designer, an engineer, a fit-out contractor and whoever handles the consents. It functions on a large scheme. On a single flat it puts the coordination on the leaseholder, and coordination is most of the job here.
Under one agreement that closes. Our construction company holds the design, the engineering, the applications and the build, so there is one price, one programme and one party answerable to you and to the building. Where the Party Wall etc. Act 1996 applies between demises, our surveyors deal with it.
The Consent Sequence in a Tower
In a tower the list is longer than most people expect and the sequence decides the timetable. The freeholder by licence to alter. The managing agent under the building’s own procedure. The council — Tower Hamlets — where anything external is involved. And the regulator where the work is notifiable higher-risk building work.
Pursued alongside each other these take weeks. Taken one after another they take seasons, because each party waits on the last. We map the full list at survey and run them in parallel.
Area We Cover
Leasehold Refurbishment: the Licence to Alter
The freeholder’s consent and its timetable
Structural work, anything affecting the demise and usually anything altering floor finishes needs the freeholder’s written consent. What that means in practice is a formal licence to alter, checked over by a surveyor whose fees you pay, progressing at a pace the freeholder sets rather than one that suits your programme.
Neither consent is a starting gun on its own — council permission does not let you begin, and nor does the freeholder’s licence without it. Sending the documents across in fragments is what turns a straightforward approval into a drawn-out one, which is why we assemble the complete pack and lodge it as a single application rather than feeding it through piece by piece.
Build-to-rent, investor flats and short lets
Not every flat here is owner-occupied, and the position differs. Newfoundland is build-to-rent throughout, which means no leaseholder alterations at all. Investor-owned flats are refurbished between tenancies to a specification driven by yield rather than by taste.
That is a perfectly legitimate brief and a materially different one: a refurbishment for letting wants durable finishes, a short programme and a fixed price, whereas a refurbishment for living usually wants the opposite of at least two of those. We ask which it is at the first meeting.
Talk to a Canary Wharf Builder Before You Draw a Floor Plan
Send us the building and the flat. We will establish what your lease demises, what the managing agent’s procedure requires, whether the building is a higher-risk building and whether what you want amounts to notifiable work, where the services will and will not go — and then write the whole job up as an itemised scope, with a fixed figure attached to each line of it.
We cover Canary Wharf and the surrounding E14 area — Wood Wharf, South Quay, Heron Quays, Marsh Wall, Pan Peninsula and West India Quay — plus the wider Isle of Dogs, Bow, Whitechapel and east London more generally.
No charge for the survey. On a tower it begins with the building rather than with your floor plan.






